The second-hand marketplace Users Voice Frustration About Size Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches similar services.
It has advised users to review their products and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
